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Paradigm Support Options

Paradigm Pioneers, Inc. gives you the option of responsive support or sophisticated technical assistance for your computers, servers, and network systems the way you need it. All of our support services are friendly, knowledgeable, and designed to fix and support any computer problem you may have.

Onsite and Remote Desktop Support: For serious technical problems and program setups and installations, technical support is the best and fastest way to make sure your systems are working optimally. Our technicians are qualified to analyze, diagnose and solve computer and system problems quickly and efficiently. During down time our technician's can educate users on an individual basis by providing assistance and education where needed. And our support doesn't end with the technician visiting your school. It extends to the senior level technicians that can provide remote support at no additional charge. Click here to contact us now regarding onsite support.

Like all staff at your organization, our employees pass back-ground checks and a mantoux test as required by the State of New Jersey, which can help you manage your liability when using outside service vendors.

Live Remote Go To Assistance: With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. Click here to talk to a representative now.

Help Desk Requests: For localized problems that do not impact your entire organization, our Help Desk can troubleshoot desktop and printing issues, security problems, and answer questions that can get your administrators and staff back on track and maximize their productivity. Click here for a look at our Help Desk Request form. ASAH members can view and try the Help Desk Request form once for free! Click here to ask a real question and get a free response via phone or email.

Scope of Services

Paradigm's support includes but is not limited to the following services: Install/Update Software, Email, Virus Scan Software, MS Office, Any Version of Windows from Windows 95 through Windows 7, Defragment Hard Drives, Replace Hard Hardware, Install LAN Cards, Install Monitors, Install Printers, Install CD ROMS, Install Drivers for all Devices required, Move PCs, BIOS upgrades, Install Memory, Install Sound Cards, Diagnose Hardware errors, take inventory.

Get the Help You Want, When You Need It

Paradigm Pioneers specializes in comprehensive Database and IT solutions only for Private & Special Education facilities. Our clients have a variety of options to access the help they need.

Learn more about Paradigm's products and services and our innovative support options. ASAH member schools are also welcome to take a free test drive of our help desk services.

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